Masters of Client Retention


  • Description


Would you like to save a fortune on Marketing and be more Profitable?


If you’re the owner or manager of a business and want to save a fortune on marketing while still improving your bottom line, you’re in the right place. In this short video, Greg Smith, with over 20 years experience in founding, running, and selling businesses, reveals why providing good customer service and a functional product is no longer enough, plus, what you can do about it right now.


A key to Greg’s success has been the creation of his simple 5 Step Client Retention System and no matter what industry you’re in, this system lays out a simple formula that works!


  • Client Retention Health Check
    Healthy people have regular health checks. Healthy businesses listen to their customers and seek feedback!
  • Training and Coaching Services
    Whether it’s coaching for yourself or your entire team, we work with you to help bring the magic of exceptional customer experiences into your business.
  • Australia’s Best Retention Resources
    You’ll gain access to Australia’s most comprehensive list of client retention processes & resources, helping you to authentically engage with your clients in a way that surprises and delights.